Terms and Conditions

Welcome to SHELL! These Terms and Conditions govern your use of our website, products, and services. By accessing or making a purchase on our website, you agree to comply with and be bound by the following terms. Please read them carefully before proceeding.

1. General Information

SHELL ("we," "our," or "us") operates this website to provide high-quality phone cases and related accessories. By using our website or placing an order, you confirm that you are at least 18 years old or have obtained consent from a parent or legal guardian. These Terms apply to all users, including browsers, vendors, customers, merchants, and contributors.

2. Products and Services

  • Product Descriptions: We strive to provide accurate descriptions of all products. However, minor variations in color, material, or appearance may occur due to different display settings or manufacturing processes. These do not constitute defects or grounds for refunds unless explicitly stated in our return policy.
  • Availability: All products are subject to availability. We reserve the right to limit quantities, discontinue products, or refuse service to anyone for any reason.

3. Pricing and Payment

  • Currency: All prices are listed in USD unless otherwise specified.
  • Accuracy: We endeavor to ensure accurate pricing, but errors may occur. If we discover an error in pricing after your order, we will notify you to reconfirm or cancel the order.
  • Payment Methods: We accept major credit cards and other payment gateways listed at checkout. All payments are secure and encrypted.

4. Shipping and Delivery

  • Global Shipping: We offer free global shipping on orders over $45. For orders below $45, a flat shipping fee of $7 USD will be applied.
  • Delivery Times: Estimated delivery times will be provided at checkout. Please note that delays due to customs, weather, or other unforeseen circumstances are beyond our control.
  • Customs and Duties: Customers are responsible for any customs duties or import taxes required by their country.

5. Returns and Refunds

  • Return Policy: We offer a 30-day return or exchange policy for unused items in their original packaging. To initiate a return, contact us at shellcase.online@gmail.com with your order details.
  • Refunds: Refunds will be processed once the returned item is received and inspected. Refunds will be issued to the original payment method and may take 5-10 business days to process.
  • Non-Returnable Items: Custom or personalized items, as well as sale items, are non-returnable unless defective.

6. Intellectual Property

All content on this website, including text, images, designs, and logos, is the property of SHELL and protected by intellectual property laws. You may not reproduce, modify, or distribute any material without our explicit consent.

7. User Conduct

You agree not to:

  • Use the site for unlawful purposes.
  • Interfere with or disrupt the security or functionality of the website.
  • Submit false information or impersonate others.

Any breach of these terms may result in suspension or termination of your account or access to our website.

8. Liability

  • Disclaimer: SHELL is not liable for damages caused by misuse, unauthorized modifications, or failure to follow care instructions for our products.
  • Limitation of Liability: In no case shall SHELL, its employees, or affiliates be held responsible for any direct, indirect, incidental, or consequential damages resulting from the use of our products or website.

9. Privacy

Your privacy is important to us. By using our website, you consent to the collection, use, and storage of your information in accordance with our Privacy Policy.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Continued use of the website constitutes acceptance of any updated Terms.

11. Contact Information

For questions or concerns regarding these Terms, please contact us at:

SHELL
Email: shellcase.online@gmail.com

Thank you for choosing SHELL. We look forward to providing you with products that combine style, functionality, and quality.